Updated: January 2026

Manu88 Privacy Policy – Our Commitment to Protecting Malaysian Members' Data

At manu88, your privacy is a priority we take seriously — not merely a legal obligation. This policy explains exactly what data we collect, how it is used, who can access it, and your rights as a member. We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA).

Compliance
✓ PDPA 2010
Encryption
SSL 256-bit
SSL 256-bit
Malaysia PDPA 2010
No Data Selling
PCI-DSS Compliant
24×7 Support

Six Core Principles of manu88's Privacy Policy

Before reading the full policy, here are the six core principles that define how manu88 handles your data.

Bank-Grade Data Protection

All data you provide to manu88 — from personal information to transaction records — is encrypted using 256-bit SSL encryption, the same standard used by Maybank, CIMB, and other major Malaysian banking institutions. Your data is protected end to end.

Your Data Is Never Sold

Manu88 has never and will never sell, lend, or rent members' personal data to any third party for marketing purposes. Your phone number is not used for telemarketing calls. Your email address is not added to any third-party mailing lists.

Full Malaysia PDPA Compliance

The manu88 Privacy Policy is designed and maintained in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means the collection and processing of your data rests on a valid legal basis, and your rights are fully protected under this Act.

You Are in Control of Your Data

As a manu88 member, you have the right to access, correct, download, or request the deletion of your personal data. You may also withdraw your consent to receive marketing communications at any time — without needing to provide any reason.

Minimal Data Collection

Manu88 only collects data that is strictly necessary to operate your account, process payments, and meet legal requirements. We do not gather irrelevant information simply to grow our database.

Policy in Bahasa Malaysia

The manu88 Privacy Policy is written in Bahasa Malaysia so that every member can clearly understand their rights without needing a translation. This is part of our commitment to putting Malaysian users first in every aspect of our service.

Important Notice

By registering for or using manu88's services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account. This Policy forms part of the Terms & Conditions our wider community.

1. Introduction — Who We Are & Why Privacy Matters

Manu88 is an online gambling platform operating to serve the entertainment needs of Malaysians. As a platform that handles financial transactions and members' personal data, we understand how fundamental trust is — and that trust cannot exist without a genuine commitment to your privacy.

This Privacy Policy provides a comprehensive overview of manu88's data processing practices. It covers what information we collect when you register, make deposits or withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, play games, or simply browse our platform.

This policy was last updated in January 2026 and applies to all registered manu88 members in Malaysia. If you have any questions about how we handle your data, the manu88 support team is available via live chat 24 hours a day.

2. Personal Data We Collect

Manu88 collects data across several categories. Our principle is minimalism — we only collect what is strictly necessary. Below is a detailed breakdown of each category:

2.1 Information You Provide Directly
Identity Information
Full name, MyKad/passport number, date of birth, gender
Contact Information
Email address, phone number, residential address
Financial Information
Payment methods (e-wallet, FPX), deposit & withdrawal records in RM
Game Records
Betting history, games played, session duration
2.2 Automatically Collected Information
i Your IP address and network information when you access the manu88 platform, whether via browser or mobile app.
ii Device type, operating system, browser version, and screen resolution — used to optimise how the platform displays on your device.
iii Activity logs including pages visited, time spent, buttons clicked, and navigation sequences within the manu88 platform.
iv Cookie data and similar tracking technologies — for more information, see Section 7 (Cookies & Tracking) below.

3. How We Use Your Data

Data collected by manu88 is used only for specific, legitimate purposes. We do not use your data for any purpose not stated here without first obtaining your renewed consent.

Purpose of Use Data Used Legal Basis
Managing member accounts Identity, contact details Agreement
Processing deposits & withdrawals Financial, identity Agreement
Identity verification (KYC) Identity, documents Legal Obligations
Fraud prevention & anti-money laundering All categories Legal Obligations
24×7 customer support Identity, gameplay records Agreement
Promotional & bonus communications Relationship, game records Consent
Platform improvements Automated data, activity logs Legitimate Interest
3.1 For marketing communications — including new promotion notifications, exclusive manu88 bonus offers, and updates on the latest games — we only send to members who have given their consent during registration or subsequently through their account settings.
3.2 Your gameplay records are used to calculate VIP points, automatic weekly cashback, and bonus rollover progress tracking — all part of the service you enjoy as a manu88 member.
3.3 Gameplay activity data is also used for responsible gambling purposes — including detecting patterns that may indicate a gambling problem, so we can offer appropriate support to members who may need it.

4. Sharing Data With Third Parties

This is the most important section to understand. manu88 does not sell and will never sell your personal data to any third party. However, there are limited situations where sharing data is necessary to operate our services.

The "Need-to-Know" Principle — The Foundation of Our Data Sharing

Every third party that receives manu88 data is given only the minimum information strictly necessary to carry out their specific function. They are prohibited from using that data for any other purpose, and all data-sharing agreements include binding protection clauses.

4.1 Payment Service Providers: To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks, minimum transaction information must be shared with the respective provider. This is standard practice in the digital payments industry.
4.2 Game Providers: To operate slots, Live Casino, and jackpot games, your username and session information are shared with our game software providers. This does not include your personal financial information.
4.3 Regulatory Body: manu88 is legally required to disclose certain information to relevant regulatory bodies, law enforcement authorities, or courts when lawfully requested. This includes anti-money laundering (AML) reports as mandated by law.
4.4 Technical Service Providers: Hosting companies, cloud service providers, and cybersecurity firms that help us operate the manu88 infrastructure may have limited access to data for technical purposes only.
4.5 What We Do Not Share: Your data is not shared with third-party advertisers, marketing companies, social media platforms, or any entity not specifically mentioned above. This is a line we do not cross.

5. manu88 Data Security Measures

Manu88 continuously invests in security infrastructure to ensure members' data is protected against unauthorised access, theft, and misuse. Below is an overview of the security measures we have in place:

Technical Security
256-bit SSL encryption for all data in transit
AES-256 encryption for data at rest
PCI-DSS compliance for payment data
Two-factor authentication (2FA) available
Operational Security
24×7 security monitoring
Staff access on a "need-to-know" basis
Regular security audits by independent parties
Security incident response plan
5.1 While manu88 employs industry-standard security measures, no system can guarantee 100% security. We recommend that you also protect your account by using a strong, unique password and enabling 2FA.
5.2 In the event of a data breach that materially affects your personal information, manu88 will notify you within 72 hours of becoming aware of the incident, in line with industry best practices.

6. Your Rights as a manu88 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding your personal data that manu88 is obligated to respect and uphold.

Right to Access

You have the right to request a copy of all personal data we hold about you. Requests are processed within 14 business days.

Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request a correction. Updates will be made within 7 business days.

Right to Erasure

You may request deletion of your data under certain circumstances. Data required for legal compliance may not be fully erasable.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.

Data Portability Rights

You are entitled to receive a copy of your data in a machine-readable format (JSON or CSV) for personal use or transfer.

Withdraw Consent

Where data processing is based on your consent, you may withdraw that consent at any time through your account settings.

How to Submit a Privacy Rights Request

To submit any request relating to your privacy rights, contact the manu88 team via in-platform live chat or email support@manu88.xyz with the subject line "Privacy Request". Please include your account number to help us process your request more quickly. All requests will be acknowledged within 3 business days and resolved within 14–30 business days depending on the nature of the request.

7. Cookies & Tracking Technologies

Manu88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you browse our website or use our app.

Below are the types of cookies we use and their purposes:

7.1
Essential Cookies (Required): These cookies are required for the platform's core functions — including login session authentication, account security, and transaction processing. The manu88 platform will not function properly without them and they cannot be disabled.
7.2
Performance Cookies: Collects information on how you use the platform — which pages you visit most, errors encountered, and load times. This data is not personally identifiable and is used solely to improve the performance of the manu88 platform.
7.3
Functional Cookies: Stores your preferences such as language, display settings, and platform configurations so you do not have to reconfigure them each time you log in.
7.4
Managing Cookies: You can manage or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect your ability to log in or use certain features on the manu88 platform.

8. Data Retention Periods

Manu88 does not retain your personal data for longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:

8.1 Active account data is retained for the duration your account remains active, plus 6 years after account closure — a legal requirement under Malaysian law for financial records and anti-money laundering compliance.
8.2 Financial transaction records (deposits and withdrawals in RM) are retained for 7 years as required under Malaysia's financial and tax laws.
8.3 Customer support communication logs are retained for 2 years for quality control and dispute resolution purposes.
8.4 Marketing data (notification preferences, records of emails sent) is retained for the duration that you maintain your marketing consent, plus an additional 12 months for internal reporting purposes.

9. Children's Privacy & Minors

9.1 The manu88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
9.2 Should we discover that data belonging to an individual under the age of 18 has been collected inadvertently, we will immediately delete that data and close the account in question without refunding any funds already used.
9.3 If you believe an individual under 18 has registered a manu88 account, please contact our support team immediately via live chat or email at support@manu88.xyz and we will take action without delay.

10. Privacy Policy Amendments

10.1 manu88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments.
10.2 For material changes — such as updates to how we use your data or new rights being granted — we will notify you by email or in-platform notification at least 14 days before the changes take effect.
10.3 The "Updated" date at the top of this page indicates when the last revision was made. We encourage you to check this page periodically to stay informed about how we protect your privacy.

Questions About manu88 Privacy & Data

Yes, completely secure. All financial transactions on manu88 — whether deposits via Touch 'n Go eWallet, GrabPay, DuitNow, or withdrawals via FPX to your Maybank or CIMB account — are encrypted using SSL 256-bit throughout the entire process. This is the same standard used by Malaysia's leading banks. Your financial information is not stored in raw form on our servers; it is processed through a PCI-DSS certified payment gateway. We never store your bank account number or full card details in our system.

Yes, you can, and it is straightforward. There are two ways to unsubscribe from promotional emails: (1) Click the "Unsubscribe" link at the bottom of any manu88 promotional email — this will take effect within 48 hours. (2) Log in to your manu88 account, go to Account Settings → Communication Preferences, and turn off marketing emails from there — this takes effect immediately. Please note that important transactional emails (such as deposit confirmations, withdrawal updates, and account security notices) will continue to be sent even after you unsubscribe from marketing emails, as they form part of your account service.

When you close your manu88 account, we will deactivate it immediately so it is no longer accessible. However, Malaysian law requires us to retain certain records — including financial transaction records and identity information — for a period prescribed by financial and anti-money laundering regulations (typically 6–7 years). Any data no longer required after this period will be securely deleted. You may request full details of the data we still hold by contacting support@manu88.xyz after your account is closed.

Your personal data is not shared with other entities solely on the basis of corporate relationships. Data sharing within the company group, where it occurs, is strictly for legitimate operational purposes — such as delivering shared services or meeting corporate reporting requirements — and is subject to the same or stricter privacy protections. manu88 does not use member data for cross-marketing of other companies' products or services without your explicit consent. If you would like to know more about the parties who have access to your data, please contact our team at support@manu88.xyz.

How manu88 Protects Your Privacy Every Day

For most manu88 members, privacy is probably the last thing on your mind while spinning your favourite slots or placing a bet on a Liga Super Malaysia match. And that is exactly how it should be — because our job is to keep your privacy protected in the background, so you can stay focused on your gaming experience.

Every time you log in to your manu88 account, your session is secured by an encrypted authentication token — meaning that even if someone were to intercept your network traffic (something that is extremely difficult to do), they still would not be able to access your account. The two-factor authentication (2FA) feature adds a further layer of protection by requiring verification from your phone each time you log in from a new device.

On the payments side, every transaction you make via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX is processed through a payment gateway that holds the highest financial security certifications. manu88 does not see or store your e-wallet PIN or password — we only receive confirmation that the payment was successful.

One thing that sets manu88 apart from some other platforms is our commitment to transparency. We do not bury the way we use your data in dense legal language. This Privacy Policy is written in plain, straightforward terms that anyone can understand — because we believe you deserve to know exactly what happens with your information.

Your Data, Your Choice

We understand that many users in Malaysia are increasingly aware of their digital privacy rights. Requests to access your data, correct information, or delete your account are rights we take seriously and act on efficiently. There is no need to send a registered letter or wait weeks — privacy requests at manu88 can be submitted via live chat or email, and you will receive confirmation within 3 business days.

If you wish to withdraw consent to receive marketing communications — including new promotional notifications, manu88 bonus offers, and platform updates — you can do so in under 2 minutes through your account settings. No fees, no questions, no unnecessary delays.

Privacy Enquiries

For any enquiries, requests, or complaints regarding the manu88 Privacy Policy or how we handle your data, please contact us:

Live Chat
Available 24 hours a day, 7 days a week
Email
support@manu88.xyz
Include in your email: Account number, request type (access/correction/deletion), and a brief description. Subject: "Privacy Request"
Responsible Gaming

Your privacy matters to us — and so does your wellbeing. manu88 provides deposit limits, betting limits, and self-exclusion features to help you stay in control of your play. This platform is intended for individuals aged 18 and above only. If gambling is starting to affect you negatively, please reach out to our support team. Read the Responsible Gaming Policy.

Play with Peace of Mind — Your Privacy & Data Security Are Guaranteed at manu88

Now you know exactly how manu88 protects your data. Register for free and enjoy over 1,500 games — slots, Live Casino, Malaysia Super League football betting, MPL Malaysia esports, progressive jackpots, and more — with the peace of mind that your privacy is always safeguarded.

1
Register Free in 2 Minutes
Your registration data is encrypted from the very first minute.
2
Secure Deposits via Malaysian e-Wallets
Touch 'n Go, GrabPay, DuitNow or FPX — 256-bit SSL at all times.
3
Enjoy & Control Your Data
Access, correct, or delete your data at any time through your account settings.
manu88's Privacy Guarantee
Data protected with SSL 256-bit & AES-256 encryption
Never sold to any third party
Full Malaysia PDPA 2010 compliance
Right to access, correct & delete your data
PCI-DSS compliant for payment data
24×7 privacy support in Bahasa Malaysia
Register & Start Playing Safely

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